Online Ordering

Preparing and Emailing Your Job

order instructions diagram, complete instructions are in the page text

Student Responsibility

It's your responsibility to:

  • Setup files and complete order forms correctly.
  • Email both files and form(s) simultaneously.
  • Check your 'Sent' folder to confirm that your job was sent successfully.
  • Respond in a timely manner to Printfx's email notifications that we've either placed your job on hold or rejected it due to your errors.
  • Understand our turnaround times. If you've been contacted and need to correct your job, its turnaround time will change based on the time you responded to us.
  • Review and understand our policies and procedures prior to job submission.
  • Review our services and pricing and calculate your cost prior to job submission.
  • Pay at time of pick-up (or prior to UPS delivery). 

Step One

Download a fillable pdf order form below, save it to your local computer drive, open and complete it using Adobe Acrobat or Reader.

Step Two

Prepare and save your pdf order form(s) and file(s). Include the button pin or hardcover bookbinding templates, if applicable.

Departments: If you are paying with a *budget transfer, please include a signed PrintFX Supplies Reimbursement Authorization form (.pdf). *The transfer of funds from job orders submitted after May 31 will be removed from the next fiscal budget. Form is a fillable pdf and requires that it be opened and completed using Adobe Acrobat or Reader.

Step Three

Create a folder labeled with your name and date on your local computer drive and place a copy of your file(s), order form(s) and any other necessary documents inside.

Step Four

Connect to your FIT Google Drive associated with your FIT email address (your job will be rejected if you use a non-FIT email address). Upload the folder and share with [email protected]*Please don't send your order twice! If it's in your sent folder, we received it! Our automated response isn't triggered when orders go into Google Drive.

Questions?

Review our self-help video quick guides and answers to common questions regarding file size, margins, fonts, images, bleeds, trim marks, resolution, color accuracy, acceptable file formats, etc.

Can't stop by to see our paper and fabric sample book? Check out this helpful paper and fabric sample video!  More questions? Call (212) 217-5470.

Services and Pricing Guides

Review the services & pricing guide (.pdf) for all services. View specific service guides and detailed information for PrintFX services and Fablab services. Guide is a pdf and requires Adobe Acrobat or Reader.

Turnaround Times

Turnaround time depends on the service.

Rush (1-2 hr turnaround) is available for some services and is contingent on staff's verbal approval, so during open hours, please call (212) 217-5470. Price is doubled. Submission must be before 4 pm Monday through Friday. Rush service is suspended during May and December. Rush service is not an option for alumni jobs.

Payment and Job Pick Up

After receiving an email notification that your job is complete, add funds to your FIT ID card (eAccount). Come to Pomerantz Center, Room D529A to pay (by self-swiping your ID) and pick up your job.  Please see our video guide, Adding funds to your eAccount for step-by-step instructions.

Alumni

Staff approval required. No commercial work. 30% surcharge. Extended pickup turnaround times. Rush pickup unavailable. Prove alumni status by emailing staff using your FIT affiliated Gmail to send your job. Prepay by adding funds to a PrintFX supplied guest card (pdf). Guide is a pdf that requires Adobe Acrobat or Reader.

UPS Job Delivery

UPS delivery within U.S. only. There is a 2 pm deadline for Monday through Friday shipping.  If you choose this service, notify staff so the cost of shipping and packaging can be added to your job total. Tracking numbers are automatically emailed to your FIT email address. Not available May and December.